Welcome to Day 2 !
Today, you will identify what other people can see when you perform well and what remains hidden beneath that result.
The finished work hides the work that produced it
Expert performance often looks simpler from the outside than it feels from the inside.
A client sees a clear recommendation.
A participant experiences a useful workshop.
A leader receives a concise plan.
A customer sees a problem resolved quickly.
The finished result does not show everything that produced it. It conceals the comparisons, interpretations, warnings, tradeoffs, and rejected options that shaped the final response.
Repeated experience makes some of this work faster. You may no longer notice each part because several judgments now happen together. The result remains visible while the expertise beneath it becomes compressed.
Today, you will begin separating those two layers.


