Untrap Your Expertise™

Untrap Your Expertise™

Pitch Without Panic

How to Talk About Your Pricing Without Apologizing

The silence after you name your price will tell you everything

Shannon D. Smith, CPTD's avatar
Shannon D. Smith, CPTD
May 04, 2026
∙ Paid

The moment you add “but” after your price, you’ve already lost the sale. It’s not because your price is too high or because the client can’t afford it.

It is because you just told them—without realizing it—that even you don’t believe your work is worth what you’re charging.

If talking about your pricing makes you want to immediately explain, justify, or offer a discount before anyone asks, you don’t have a pricing problem.

You have a belief problem and it’s costing you thousands of dollars a year.

The Apology Epidemic

Women consistently underprice their services 20-30% lower than male counterparts for comparable work. This isn’t about delivering less value. It’s about undervaluing expertise because we’ve been conditioned to believe that charging what we’re worth makes us greedy, difficult, or unreasonable.1

Here’s what that looks like in real conversations:

  • “The investment is $2,000... but I can work with you on that if it’s too much.”

  • “It’s normally $5,000, but for you I could do $3,500.”

  • “I charge $150 an hour, but I’m flexible if that doesn’t work for your budget.”

Every one of those sentences is an apology and every apology costs you money.

Why “But” Kills Your Credibility

When you say “It’s $X, but...” you’re immediately undermining your own price. You’re signaling to your potential client that the number you just stated isn’t real—it’s negotiable, inflated, or optional.

Justification is a sign you’ve already conceded the higher ground. If you aren’t confident in your prices, it shows up in how you present your offer, which nudges people away from buying. This leads them to ask for discounts, encourage endless debate, or simply not act.

Your potential client doesn’t need you to defend your pricing.

They need you to state it clearly and let them decide.

The Language That Undermines Your Authority

Go back and look at the last 3 times you talked about pricing—in an email, on a sales call, or in a proposal. Count how many times you used:

  • “I charge...”

  • “But if that’s too much...”

  • “I’m flexible...”

  • “I know that might seem high...”

  • “Just let me know what works for you...”

Each of these phrases is a pre-emptive apology for asking to be paid what you’re worth. Now compare that to these versions:

  • “The investment is...”

  • [State price, then stop talking]

  • “That includes...”

  • [No commentary on whether it’s high or low]

  • “Let me know if you’d like to move forward.”

One set of phrases assumes your price needs defending. The other assumes your price is fair and states it as fact.

The Pause That Changes Everything

Here’s the most counterintuitive advice you’ll get about pricing:

after you state your price, shut up.2

A slight pause before you state the price and an even longer pause after are critical. Use a 2-3 second pause after delivering your pricing statement. Your objective is to ensure the client speaks first after you’ve shared the price.

That pause will feel unbearable. You’ll want to fill the silence with explanations, justifications, or discounts. Don’t.

The pause gives your potential client time to think and respond. It also keeps you from talking past the close and introducing objections that didn’t exist.

Most people who sell panic during that silence. They speed up, over-explain, or immediately offer a lower price. That’s how you lose authority—and money.

The right move: state your price clearly, then wait. Let them respond first.

If you’re the kind of person who reads something like this and thinks okay, now what do I actually do — that’s what paid member section is for. Below is the protocol that moves the concepts shared above from your head to your hands.

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